Terms of service

OVERVIEW

Welcome to Upper Celestials. The terms "we", "us", and "our" refer to Upper Celestials. Upper Celestials operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and responsibilities.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not use or access our website.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally permitted to enter into an agreement under the applicable laws of your jurisdiction.

When using our website or purchasing products, you may be required to provide information such as your name, email address, billing information, payment information, and shipping address. You agree that all information provided by you is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for all activity conducted through your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product images, descriptions, colors, sizing, and other product information displayed on our website are accurate.

However, colors and product appearance may vary depending on your device, screen settings, and configuration.

Product descriptions, pricing, availability, and other information may be changed or updated at any time without prior notice.

We reserve the right to discontinue products or limit the quantity of products available for purchase at our discretion.

SECTION 3 - ORDERS

When you place an order on our website, you are making an offer to purchase the selected products.

Upper Celestials reserves the right to accept, decline, modify, or cancel an order at our discretion, including where products are unavailable, pricing errors occur, payment cannot be processed, or suspicious activity is detected.

Once an order has been accepted and processed, cancellation requests may not always be possible.

Returns, exchanges, and refunds are subject to our applicable Refund & Exchange Policy.

Products purchased from our website are intended for personal use and may not be purchased for unauthorized resale.

SECTION 4 - PRICES AND BILLING

All product prices displayed on our website are subject to change without prior notice.

The price charged for your order will be the price displayed at the time your order is placed, unless an obvious pricing or technical error has occurred.

Applicable shipping charges, taxes, duties, or other fees may apply depending on the order and delivery location.

You agree to provide accurate and complete billing and payment information when placing an order.

SECTION 5 - SHIPPING AND DELIVERY

We make reasonable efforts to dispatch and deliver orders within the estimated delivery timelines displayed on our website.

However, delivery times are estimates and are not guaranteed.

Upper Celestials is not responsible for delays caused by shipping carriers, customs, weather conditions, incorrect customer information, or circumstances beyond our reasonable control.

Once an order has been handed over to the shipping or logistics provider, delivery is subject to the carrier's terms and processes.

SECTION 6 - INTELLECTUAL PROPERTY

All content available on the Upper Celestials website, including but not limited to our brand name, logo, product designs, images, graphics, photographs, videos, text, product descriptions, website design, and other materials, is owned by or licensed to Upper Celestials and is protected by applicable intellectual property laws.

You may access and use our website for personal and non-commercial purposes only.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit any content from our website without prior written permission from Upper Celestials.

All rights not expressly granted to you are reserved by Upper Celestials.

SECTION 7 - THIRD-PARTY SERVICES

Our website may use third-party services and tools to support functions such as payment processing, shipping, analytics, customer support, and website functionality.

These services may be subject to the terms and policies of their respective providers.

Upper Celestials is not responsible for the availability, performance, or policies of third-party services.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These websites are operated independently from Upper Celestials, and we are not responsible for their content, availability, security, or privacy practices.

You access third-party websites at your own risk and should review their respective terms and privacy policies before using their services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Upper Celestials is powered by Shopify, which enables us to provide our online store and Services.

However, purchases made through our website are transactions directly between you and Upper Celestials.

Shopify is not responsible for the products purchased from Upper Celestials or for any issues arising from transactions between you and Upper Celestials.

SECTION 10 - PRIVACY POLICY

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website or place an order.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 - FEEDBACK AND REVIEWS

If you submit reviews, feedback, suggestions, photographs, comments, or other content to Upper Celestials, you grant us permission to use, reproduce, modify, publish, and display such content for business, promotional, and operational purposes, subject to applicable law.

You represent that any content submitted by you does not violate the rights of any third party and is not unlawful, misleading, abusive, or infringing.

Upper Celestials reserves the right to remove content that violates these Terms of Service or applicable law.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or product availability.

Upper Celestials reserves the right to correct, update, or modify such information at any time without prior notice.

We may also cancel or modify an order if information was incorrect at the time the order was placed.

SECTION 13 - PROHIBITED USES

You agree to use our website only for lawful purposes.

You must not use our Services to:

Violate any applicable law or regulation
Infringe upon intellectual property rights
Submit false or misleading information
Attempt to gain unauthorized access to our website or systems
Upload viruses, malware, or harmful code
Interfere with the security or functionality of our website
Copy, reproduce, scrape, or commercially exploit our website content without permission
Engage in fraudulent or abusive activity

We reserve the right to restrict or terminate access to our Services where we reasonably believe these Terms have been violated.

SECTION 14 - TERMINATION

We reserve the right to suspend or terminate your access to our Services, without prior notice where permitted by law, if you violate these Terms of Service or engage in fraudulent, abusive, or unlawful activity.

Any provisions that by their nature should continue after termination will remain effective.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our website and Services are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

While we make reasonable efforts to keep our website accurate and functional, we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely accurate.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Upper Celestials shall not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of our website, Services, or products, except where such liability cannot legally be excluded.

Our liability, where applicable, will be limited to the extent permitted by law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Upper Celestials, its employees, affiliates, service providers, and partners from claims, losses, liabilities, damages, and reasonable expenses arising from:

Your violation of these Terms of Service
Your violation of applicable laws
Your misuse of our website or Services
Your infringement of the rights of another person or entity

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue to remain in effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and other policies published on our website, constitute the entire agreement between you and Upper Celestials regarding your use of our Services.

SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms of Service without our prior written consent.

Upper Celestials may assign or transfer its rights and obligations under these Terms as permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of our Services shall be subject to the jurisdiction of the appropriate courts in India.

SECTION 22 - CHANGES TO TERMS OF SERVICE

We may update or modify these Terms of Service from time to time.

The updated version will be published on this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.